Confirm if you have Sharepoint Support Service installed.Tell us what Office application are you using (eg.Please copy the whole page including the list of enabled plugins. Run Confluence's generic error page by visiting and give us the result for review.You can retrieve this by logging in as a Confluence administrator and visiting If you do not find a solution to your problem, please help us to troubleshoot the issue by providing the following prior to submitting a support request on the Atlassian Support System: In particular, check the article Troubleshooting Read-Only problems in the Office Connector. If you have a problem, please take a look at the limitations and known issues described below.
